If you receive this error message, verify that you have authorized Adobe Digital Editions with an Adobe ID by following these steps: Click “Help” at the top of Adobe Digital Editions. If “Authorization Information” is grayed out, please authorize by clicking “Authorize Computer” and entering your Adobe ID credentials. If you have previously downloaded your […]
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If you receive this error message, review your system’s date and time settings. The clock time, date, and time zone must match where you currently reside. Right-click the clock readout in the bottom right of your screen. Click “Adjust date/time.” Verify that the time zone is correct. Click “Internet Time.” Click “Change settings…” Verify “Synchronize […]
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If you receive this error message, you may need to disable firewall, antivirus, or proxy software temporarily. Firewall, antivirus, and proxy software can intercept the activation request from Adobe Digital Editions to the activation server. If you are encountering this error, try temporarily disabling or verifying any software that may be blocking Adobe Digital Editions […]
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You may encounter problems with authorization, which will result in an error that says one of the following: “E_ACT_NOT_READY” “E_AUTH_NOT_READY” “E_ADEPT_INTERNAL” “E_CHECK_ACTIVATION” or “ERROR! CHECK ACTIVATION” You may need to deauthorize and reauthorize Adobe Digital Editions. Open Adobe Digital Editions. If you have a book open, be sure to exit the book and go to your Bookshelf […]
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You may encounter problems with authorization, which will result in an error that says one of the following: “E_ACT_NOT_READY” “E_AUTH_NOT_READY” “E_ADEPT_INTERNAL” “E_AUTH_BAD_DEVICE_KEY” “E_CHECK_ACTIVATION” or “ERROR! CHECK ACTIVATION” You may need to deauthorize and reauthorize Adobe Digital Editions. Open Adobe Digital Editions. If you have a book open, be sure to exit the book and go to your […]
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Adobe requires that you create an ID and password in order to access their suite of products across multiple devices. You may already have an Adobe ID even if you have not used Adobe Digital Editions. If you do not already have an account, you can sign up here. If you have an Adobe ID […]
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If your device attempts to automatically open your ebook in a program other than Adobe Digital Editions (ADE), you may need to manually open the ebook from within ADE. Open Adobe Digital Editions and make sure you are in the Library View (not reading an ebook). Go to File and select Add to Library. Search […]
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