I just wanted to thank Cognella again for the excellent work and assistance in publishing the second edition of my book. Your freelance production edition, Tracy Buyan; associate editor, Kaela Martin; and senior graphic designer, Jess Estrella, were fantastic! Besides giving me great advice, all of them were very professional and had enormous patience. I felt very comfortable working with them. It was a great collaboration! Overall, Cognella has a great system for publishing. The entire process was completed in steps. After one step was completed, another was started. For me, this was a great system, because I was not overwhelmed, and I could revise submissions before we moved on to the next step. In fact, I remember changing something we’d completed in an earlier part of the process, and the Cognella staff were happy to make the change, which for me was a miracle. Cognella is the BEST!