Error Message that says “License Already Fulfilled by Another User”
If you receive this error message, verify that you have authorized Adobe Digital Editions with an Adobe ID by following these steps:
- Click “Help” at the top of Adobe Digital Editions.
- If “Authorization Information” is grayed out, please authorize by clicking “Authorize Computer” and entering your Adobe ID credentials.
- If you have previously downloaded your book to another computer, please use the same Adobe ID when authorizing subsequent devices.
- We may need to reissue you a new link. Please contact us at firstname.lastname@example.org.