If you receive this error message, verify that you have authorized Adobe Digital Editions with an Adobe ID by following these steps:
- Click “Help” at the top of Adobe Digital Editions.
- If “Authorization Information” is grayed out, please authorize by clicking “Authorize Computer” and entering your Adobe ID credentials.
- If you have previously downloaded your book to another computer, please use the same Adobe ID when authorizing subsequent devices.
- We may need to reissue you a new link. Please contact us at firstname.lastname@example.org.