May 22, 2020 – 2:30 pm PST
An update on printing and shipping times: Due to COVID-19, the shipment of paperback textbooks may be delayed up to two weeks. To ensure there is no interruption with student’s studies, all paperback orders will include a complimentary ebook at the time of purchase.
May 15, 2020 – 4 pm PST
Our printing partner has notified us that the printing and shipping of textbooks may take up to 22 – 25 days due to the pandemic and associated increases in demand. For the summer academic term, we are offering students a free full-length ebook with purchase of a paperback textbook from the Cognella Student Store. We are committed to ensuring students have the materials they need for their summer courses. Due to this development, we are also suspending our textbook rental program until further notice. We look forward to bringing back this exciting program when we are able to do so safely and effectively.
We will continue to monitor print and shipping times and determine how we can best help students succeed during the fall term.
May 1, 2020 – 3 pm PST
To avoid costly and environmentally detrimental back stock, Cognella subscribes to an on-demand printing model. In light of COVID-19 and an increase in demand, our printing partner, Ingram, has notified us that the printing and shipment of Cognella textbooks may take 12-15 business days.
In light of potential delays, we encourage students to purchase ebooks of Cognella titles through the Cognella Student Store (store.cognella.com). If students prefer print, we suggest they purchase their materials from Cognella at least two weeks before the first day of class to ensure they receive their materials in a timely manner. Cognella also provides an immediate digital download of approximately the first 30% of all print textbooks purchased through the Cognella Student Store, so students can begin reading and studying while their book is in transit.
In an effort to support students, our customer service team will proactively contact students if we learn the delivery of their materials may be delayed.
April 23, 2020 – 12 pm PST
To support all instructors and students using Cognella learning materials in Summer or Fall 2020 courses, we are proactively setting up these materials for online purchase and offering direct-to-student delivery through the Cognella Student Store (store.cognella.com).
As traditional on-campus purchasing options are currently affected, and may continue to be affected, by COVID-19, we are implementing this measure to ensure students have access to the materials they need to succeed in their fall and summer courses. Cognella titles will be posted in the online student store at least three weeks prior to the first day of class.
March 30, 2020 – 9:30 am PST
OpenStax open educational resources (OER) is now available in the Cognella Digital Library. Prospective and existing Cognella authors can now search the Cognella Digital Library to find peer-reviewed content published by OpenStax in the disciplines of business, humanities, math, science, and social sciences. OpenStax content can be included within Cognella textbooks, anthologies, custom course materials, and Cognella Active Learning environments.
“As the COVID-19 pandemic results in economic uncertainty for individuals across the country, it’s more important than ever to provide students with affordable resources so they can continue to study and succeed,” said Cognella CEO Bassim Hamadeh. “We’re proud to offer our authors high-quality OER content through OpenStax. Using this material can significantly decrease costs for students and increase their ability to achieve their academic goals.”
Read the full press release: https://cognella.com/openstax-oer-now-available-in-the-cognella-digital-library
March 17, 2020 – 11:00 am PST
Cognella has partnered with RedShelf to provide free access to digital textbooks to students from nonprofit, semester-based colleges and universities who are affected by COVID-19 through May 25, 2020. Learn more about the RedShelf Responds initiative and search for Cognella ebooks available through RedShelf by ISBN or title: https://studentresponse.redshelf.com/
March 16, 2020 – 11:00 am PST
Cognella has partnered with VitalSource to help ensure students enrolled in semester-based institutions that are affected by the COVID-19 pandemic will have free access to quality digital learning materials through the remainder of the Spring 2020 semester.
Read the press release from VitalSource to learn more about the program: https://press.vitalsource.com/vitalsource-helps. Students who need assistance accessing free ebooks can visit the following page for instructions: https://get.vitalsource.com/vitalsource-helps
March 13, 2020 – 5:30 pm PST
Students: if your school has announced its closure and as a result, you no longer have access to your Cognella learning materials, please contact our customer service team at firstname.lastname@example.org. Our team will work with you to find solutions and provide you access to the materials you need.
March 13, 2020 – 5:00 pm PST
In light of public health developments and campus closures due to coronavirus, Cognella is committed to providing instructors and students with every possible opportunity for them to stay safe and succeed.
First and foremost, we’re well prepared to continue delivering learning materials to students. The majority of our titles are available in ebook format via the Cognella Student Store (store.cognella.com), allowing students to immediately access course content on their preferred device.
Students who order print materials from the Student Store receive discounted publisher-direct pricing and an immediate 30% digital download so they can successfully complete readings and assignments while their materials are in transit.
We’re also dedicated to helping instructors as they transition their courses to remote and online learning environments. We have an experienced e-learning team in our Cognella Active Learning division. We’re happy to speak with instructors to see if there are services we can provide to ease this transition and help plan for the future.
If you’d like to speak to our team about e-learning possibilities or alternative ways we may be able to help, please fill out our contact form, and a Cognella team member will be in touch with you as soon as possible.
From all of us at Cognella, stay safe and be well.