Subprocessors
Cognella uses certain third-party subprocessors to support delivery of its services. These subprocessors may process personal data on Cognella’s behalf in accordance with applicable contractual and data protection obligations.
Current Subprocessors
| Subprocessor | High-Level Purpose |
|---|---|
| Acoustic | Marketing and communications services |
| Articulate Global, LLC | Learning and content authoring tools |
| Authorize.Net | Payment processing |
| Amazon Web Services | Cloud infrastructure and hosting |
| Box | File storage and collaboration |
| BPO American | Customer support services |
| BR Printers, Inc. | Print production services |
| DocRaptor | Document and PDF generation |
| DocuSign, Inc. | Electronic signature services |
| First Virtue Transcend People Limited | Data enrichment services |
| Gorgias | Customer support services |
| H5P | Interactive learning content |
| Kortext Ltd. | Digital content delivery |
| LangChain, Inc. | AI-powered services |
| LearnWorlds | Online learning platform services |
| Lightning Source Inc. | Print-on-demand and distribution |
| Mailgun | Email delivery services |
| NorthRose Educational Resources | Educational services |
| OpenAI, L.L.C. | AI-powered services |
| QlikTech International AB | Analytics and reporting |
| RingCentral, Inc. | Communications services |
| Smarty | Address verification |
| Stripe | Payment processing |
| TIBCO Software Inc. | Integration and middleware services |
| VitalSource Technologies, LLC | Digital content delivery |
| Zoom Communications, Inc. | Video conferencing services |
Subprocessor Change Notifications
Cognella may update its subprocessors from time to time. Where required, Cognella will provide advance notice of new or replacement subprocessors before they are authorized to process personal data.
Customers may request notification of subprocessor changes or raise objections by contacting privacy@cognella.com.
Last updated: January 2026