Error Message that says “E_Adept_Request_Expired”

If you receive this error message, review your system’s date and time settings. The clock time, date, and time zone must match where you currently reside.

1. Right-click the clock readout in the bottom right of your screen.
2. Click “Adjust date/time.”
   • Verify that the time zone is correct.
3. Click “Internet Time.”
4. Click “Change settings…”
5. Verify “Synchronize with an Internet time server” is checked.
6. Click “Update now” until it successfully syncs with “time.windows.com” (you may have to click multiple times to sync).
7. After syncing, verify that the date and time are correct.
8. Download your book again.
9. Enter your Adobe ID when prompted, and then you should see your book begin to download.