- Double-check the inbox associated with the email address you used to purchase your learning materials in the Cognella Student Store. Also, check your Spam or Junk email folders.
- If you can’t locate the email invitation, forward your order confirmation email to firstname.lastname@example.org. Please provide your first and last name, email address, school, course name, section number, and order number, along with a brief explanation of the issue. You can also reach a customer service team member at 858-552-1120.