Access Digital Materials

Access Digital Materials

Cognella course materials that can be accessed digitally include Cognella ebooks, the first 30% of a Cognella textbook you’ve ordered in print format, and Cognella Active Learning activities.

All course materials must be purchased before you can access them digitally. For ordering instructions, visit our Purchase page.

To Access Cognella eBooks

After you complete your order, you will be prompted to view your digital materials (whether a partial or a full ebook) in the section of our online store called My Digital Materials. Ebooks can be viewed on Windows PC, Mac, iOS, and Android devices. 

If your ebook is listed under Fulfilled by VitalSource or Fulfilled by RedShelf, simply click on the link and follow the prompts.

If you’ve additional questions, please request support here:

To Access the First 30% of a Print Textbook

If you’ve ordered a print textbook from Cognella and you need to get started on readings or assignments before your book arrives, for most purchases Cognella provides you with digital access to a partial ebook that usually covers about the first 30% of the book. You can find the partial ebook by logging into your account and clicking on My Digital Materials.

If your link is under the heading “Ebooks,” the partial ebook will load in your browser window as a web preview or as a PDF file. Most web browsers will display the PDF directly, though some will download the file to your computer Downloads folder. PDF viewers such as Adobe Reader or Apple Preview should open the partial ebook PDF file. If you’d like to verify that Adobe Reader is installed on your computer or device, go to Adobe’s website: http://get.adobe.com/reader/.

To Access Cognella Active Learning

If you purchased an access code for Cognella Digital Learning from your bookstore, go to store.cognella.com/codes/redeem to redeem your access code.

Next, determine if your Cognella Active Learning environment is Hosted or Integrated. The easiest way to do this is to search your order confirmation email from Cognella for the word Hosted or Integrated. The type of environment your professor selected will determine how you’re able to access your course content.

 

For Hosted Cognella Active Learning

When you enrolled in your course and purchased your Cognella Active Learning materials, Cognella sent you an Active Learning invitation email. This message includes the email address you’ll use to log in, as well as a Get Started button you can click to initiate the login process. If you can’t find the course invitation email in your inbox, check your Spam and Junk folders.

When you click the Get Started button, you’ll be redirected to a page dedicated to your course. Click the green Accept button in the upper right-hand corner. You’ll be directed to create a Cognella Active Learning student account, which is distinct and separate from your Cognella Student Store account or any other account you have with your school.

To finalize your registration, create a password, enter your time zone, agree to the Cognella Active Learning terms, and click Register.

Once you’ve completed your registration, go to https://active.cognella.com to access your course materials.

If you have questions regarding Hosted Cognella Active Learning, check out our Frequently Asked Questions page.

 

For Integrated Cognella Active Learning

The Cognella Active Learning activities for your course have been integrated directly into your school’s learning management system (Blackboard, Canvas, or Moodle). Find your course in your school’s learning management system and look for the Cognella Active Learning links. If you can’t easily find the materials, ask your professor how the course has been organized.

If you have questions regarding Integrated Cognella Active Learning, check out our Frequently Asked Questions page.

Digital Materials FAQs

Digital course materials are ebooks that can be read on your Windows PC, Mac, or mobile device. They are convenient because they are portable, easy to bring to class, and immediately available after your purchase. They are also priced lower than print materials. Due to digital distribution restrictions and copyright protections, Cognella digital materials expire 180 days after purchase. When you purchase course materials in our online store, you'll have the opportunity to choose between print or digital format. If you order your course materials in digital format, you'll receive immediate access to a full digital download. If you order your course materials in print format, you'll receive immediate access to a partial digital download. The partial digital download typically includes 30% of the title, allowing you to begin reading while your print materials are shipped to you. Add-ons allows you to easily bundle digital materials with a print copy or vice versa - getting the benefits of both print and digital at the best value. IMPORTANT: A minority of Cognella titles do not offer the digital format option due to restrictions on digital distribution from third-party vendors. When you select your course materials from the store, you'll see the format options available for your specific course materials. If you have questions, please contact us at orders@cognella.com or 858-552-1120.
After you complete your order, you will be prompted to view your digital materials (whether a partial digital download or a full digital download) in the section of our online store called My Digital Materials. If your ebook is listed under Fulfilled by VitalSource or Fulfilled by RedShelf, simply click on the link and follow the prompts.
When you purchase the print format of a Cognella textbook, we provide you with partial digital access of up to 30% of the materials so you can read and study while print materials are shipped to you. The partial digital content can be accessed in the My Digital Materials section of your store account and can be viewed in any PDF software such as your browser, Adobe Reader, Apple Preview, etc. Adobe Reader is a free application to view PDF files. You can download and install the application here: https://get.adobe.com/reader/.
If you chose to purchase a 180-day access ebook, both the link from the My Digital Materials section of your store account and the digital materials will expire 180 days after purchase. If you would like to access your book for more than 180-days, you can upgrade to perpetual access before the ebook expires. Simply click the link that says Upgrade to Perpetual next to the ebook in the My Digital Materials section of your account.
We are required by many of our publisher partners and third-party rightsholders to limit the amount of time materials are available digitally in order to protect the copyright of the materials.

VitalSource

You can read your ebook on any computer, tablet, or mobile phone that is connected to the Internet. Our ebooks are compatible with both Macs and PCs as well as iOS, Android, Kindle Fire, and Chromebook devices.
Yes. You can read online from any computer that is connected to the internet. You will be able to download and access your ebook on two computers and two  mobile devices.
Most ebooks have limited printing and allow only a few pages to be printed at a time. The printed pages will be watermarked with your email address.
You can access your ebook without an internet connection.
No. Most of our ebooks originated as pdf files, which maintains the look and feel of a bound book. The text is fixed and the screen size determines the size of the text.
Yes. Both RedShelf and VitalSource offer a wide range of features, including but not limited to: notes, highlights, text-to-speech, and more.  

Hosted Cognella Active Learning FAQs

  1. If you've enrolled in or been invited to a course, you will receive an email invitation containing the email address to use for your login. Click the Get Started button in the email (or copy and paste the URL into your web browser) to accept the course invitation. Note: Make sure to check your Spam or Junk folder if the invitation is not in your inbox.
  2. When you are redirected to the page for your course, press the green Accept button in the upper right corner. You will then be directed to create an account. This account is separate from your Cognella Student Store account and any university account you may have.
  3. To finalize your registration, enter a password, enter your time zone, check the box to agree to the terms of use, and press the Register button.
  4. Once you have completed your registration, go to https://active.cognella.com to log in. (You may want to bookmark this login page for easy access!)
  1. Double-check the inbox associated with the email address you used to purchase your learning materials in the Cognella Student Store. Also, check your Spam or Junk email folders.
  2. If you can't locate the email invitation, forward your order confirmation email to orders@cognella.com. Please provide your first and last name, email address, school, course name, section number, and order number, along with a brief explanation of the issue. You can also reach a customer service team member at 858-552-1120.
If you can log into your account but certain features are missing--for example, flashcards are showing blank images--the problem may be with your browser. Also if you try to navigate through the course but are redirected to the dashboard, it’s most likely a browser issue. First, try using a different browser. Chrome, Firefox, or Safari (for Mac) are preferred. If that doesn’t work, follow the instructions below for clearing the cache and removing any pop-up blockers.

Chrome for PC

Chrome for Mac

Firefox for PC

Firefox for Mac

Safari for Mac

 

Chrome for PC

  • To clear Cache:
    • In the Chrome browser toolbar, click the Chrome menu
    • Click the More Tools
    • Click the Clear browsing data
    • Use the drop-down menu to select the time range you want to clear browsing data.
    • Clear browsing data by selecting checkboxes. Select the Cookies and other site and plug-in data and Cached images and files
    • Click the Clear Browsing Data
  • To remove pop up blocker:
    • At the top right, click the icon you see: Menu or More.
    • Click Settings.
    • At the bottom, click Show advanced settings.
    • Under "Privacy," click Content settings.
    • Under "Pop-ups," select an option:
    • Do not allow any site to show pop-ups (recommended)
    • Allow all sites to show pop-ups
  • To learn more Chrome, visit Google Support.

Chrome for Mac

  • To clear cache
    • On the browser toolbar, click the Chrome menu icon.
    • Select the More Tools
    • Select the Clear browsing data
    • In the data drop-down menu, select the time range where you want to clear browsing data.
    • Select the Cookies and other site and plug-in data and Cached images and files
    • Click the Clear Browsing Data
  • To remove popup blocker:
    • Open Chrome
    • Open Chrome Menu
    • Select Preferences
    • Select Under the Hood
    • Content settings
    • Select Allow all sites to show pop-ups
    • Close all boxes
  • To learn more Chrome, visit Google Support.

Firefox for PC

  • To clear Cache:
    • In the Firefox menu bar, click the Open menu
    • Select the Options
    • Select the Advanced icon, then select the Network
    • Under the Cached Web Content heading, click the Clear Now
  • To disable popup blocker:
    • Open the "Mozilla Firefox" Browser.
    • Click on the drop down menu on the top left corner of the Firefox browser, and select "Options."
    • The "Options" window will open.
    • Click on the "Content" tab.
    • Check the "Block pop-up windows".
    • Click the "ok" button.
    • Pop-Up Windows is now blocked in Mozilla Firefox Browser.
  • To learn more about Firefox, visit Firefox Support.

Firefox for Mac

  • To clear cache:
    • In the Firefox menu bar, click the Firefox option.
    • Select the Preferences link.
    • Click the Privacy tab.
    • Under the History heading, click the clear your recent history link.
    • Select the Cache checkbox.
    • Click the Clear Now button.
  • To disable popup blocker:
    • Open Firefox.
    • Click the Firefox menu in the upper right.
    • Click Preferences in the drop-down menu.
    • In the left-hand navigation, click Content.
    • Under Pop-ups, uncheck Block pop-up windows.
  • To learn more about Firefox, visit Firefox Support.

Safari for Mac

  • To clear cache:
    • In the Safari menu bar, click the Safari option.
    • Click the Clear History link.
    • In the Clear drop-down menu, select the time range where you want to clear browsing data.
    • Click the Clear History button.
  • To disable popup blocker:
    • Open Safari.
    • In the top left of the window, click Safari.
    • Click Preferences in the drop-down menu.
    • Click the Security tab found on the top row.
    • Under Web content, uncheck Block pop-up windows.
  • To learn more about Safari, visit Apple Support.
The Hosted Cognella Active Learning platform is based on the Canvas learning management system. The Canvas student user guides are an excellent resource for learning how to perform tasks within the system, such as how to check your grades, submit an assignment, or update your time zone or profile settings. Cognella Active Learning has made a few customizations to the software, so if something in the Canvas guides is not working as you expected please contact our customer service team at orders@cognella.com.
There are several ways to get help:
  1. Email the Cognella Active Learning help desk at orders@cognella.com. Please provide your name, school, course name, and section number so we can better assist you.
  2. Call a customer service team member at 858-552-1120.

Integrated Cognella Active Learning FAQs

With Integrated Cognella Active Learning, your course activities have been integrated directly into your school’s learning management system (Blackboard, Canvas, or Moodle). Navigate to your course in your school's learning management system and look for Cognella Active Learning links. If you can’t find the materials, contact your professor directly to ask how the course has been organized and how you can access your online course material.
Cognella Active Learning activities are integrated directly into your school’s learning management system. In order to facilitate the link between the two systems, we need to use the email address that is also used by your school’s learning management system.
If you didn't use your school email address, your Cognella Active Learning materials won't be able to sync up with your school's learning management system, and you won’t be able to access the activities when you log in. Please contact our customer service team so we can update your account by emailing orders@cognella.com or calling 858-552-1120.
Please contact us at orders@cognella.com or 858-552-1120, so we can adjust your Cognella Active Learning enrollment. Please provide your order number or access code, along with the course name and number, the section number, and your professor’s name.