Purchase

To locate and purchase your course materials, go to store.cognella.com, input your school name, and search by professor, course name, or textbook title.

If you can’t find your materials or you need additional help, please contact our support team at orders@cognella.com or call us at 800-200-3908 x503.

Purchasing FAQs

Our online store accepts all major credit cards and MasterCard/Visa debit cards.
There are several reasons why the course materials you're looking for are not available for online ordering:
  • Your course materials may be sold exclusively through your campus bookstore.
  • Your course materials may be published by another academic publisher, so double-check with your professor or TA to ensure your learning materials are published by Cognella.
If you have an email from your professor directing you to the Cognella Student Store, and you still can't find your course materials on our site, please contact us at orders@cognella.com or 800-200-3908 ext. 503.
Please fill out our return request form, including the details that you ordered the wrong materials and need to exchange them. Once submitted, a manager will review your form and will be in touch as soon as possible.
An "Email Me When Ready" button means that your learning materials are being assembled and are not quite ready for sale. We are actively working on getting these materials ready for your class. If you click the button, we will email you as soon as your materials are available and posted for sale.

Returns

All sales are final and we do not accept returns or issue refunds for course materials. As a small business, we must be strict about this policy in order to keep our costs and prices as low as possible. We subscribe to an on-demand printing model, so we print and ship each order individually from several locations across the country. We don't carry regular inventory to be able to sell that book to someone else. These practices reduce our overhead costs and shipping times—and help keep our prices lower than other publishers. However, we do realize that some situations can be outside of your control, and we will try to make exceptions for reasonable circumstances. If you feel that your case deserves special consideration, please answer the questions on our return request form. Once submitted, a manager will review your circumstances and be in touch as soon as possible.
Please complete our return request form, including details about your damaged learning materials. A team member will be in contact with you as soon as possible to remedy the situation.