I received the error message “E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.” What do I do?
Verify that you have authorized Adobe Digital Editions with an Adobe ID by following the below steps.
- Click “Help” at the top of Adobe Digital Editions.
- If “Authorization Information” is grayed out, please authorize your Adobe Digital Editions by clicking “Authorize Computer” and entering your Adobe ID credentials.
- If you have previously downloaded your book to another computer, please use the same Adobe ID when authorizing subsequent devices.
- We may need to reissue you a new link, please contact us at firstname.lastname@example.org or 858-552-1120.