Shipping | Cognella

How can I track my order?

If it’s been less than five business days since your order was shipped, your course materials may be on their way! To track your order, locate the tracking number we provided in your order confirmation email. Use that number to track your shipment at USPS or FedEx (if you are unsure of your tracking number, please contact us […]

How can I change my shipping address for an order?

If your order has already shipped, our customer service team won’t be able to change the shipping address associated with your original order. However, you can contact the mail carrier (USPS or FedEx) to provide them with information regarding your order to see if they can reroute the package to a new address. If your […]

My course materials were damaged during shipping. What should I do?

Please complete our return request form, including details about your damaged course materials. A team member will be in contact with you as soon as possible to remedy the situation.

Cognella Academic Publishing

Cognella Custom

Cognella Active Learning

How can I track my order?

How can I change my shipping address for an order?

My course materials were damaged during shipping. What should I do?

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